Dave Stubberfield

Carter Consultancy

Dave Stubberfield is a transformation and customer experience specialist with over 12 years of experience helping organisations unlock their full potential through people, process, and purpose. As the founder of Carter Consultancy, Dave partners with leaders and teams to drive meaningful cultural change, improve operational performance, and supercharge customer experience.

Dave is also the co-author of Supercharging the Customer Experience, a practical framework that helps organisations strengthen their brand identity, engage employees, enhance customer experience, optimise systems and processes, and measure success through meaningful insights. Recognised as one of the Top 50 Global CX Influencers by Customer Experience Magazine, Dave continues to inspire businesses to build cultures where employees thrive and customers feel valued.