Dr Chloe Sharp

Sharp Insights

Chloe Sharp is co-founder of Sharp Insights, where she helps organisations bridge the gap between what technology can do and what people will use. Her background spans product management, human-centred design and behavioural research, underpinned by a PhD spanning sociology and psychology.

She worked on AI products before the GenAI wave, helping shape tools across productivity, travel and marketplaces around real user problems. Today, she runs AI enablement programmes, training and hackathons inside large organisations, starting with employee needs and co-designing how AI fits into everyday work, so its use is grounded in real needs and tied to measurable business outcomes.

Sharp Insights has built its own AI tools, Juno and Theia, for customer discovery and demand validation. Chloe is the author of Make Products That Matter, a practical guide to building products people need and use.