Ideas Fest 2027 payment plan terms

Last updated: 6 November 2026

These terms apply when you choose "Pay in instalments" at checkout for Ideas Fest 2027. They sit alongside the Ideas Fest ticket terms and conditions; where the two differ on anything to do with paying by instalments, these terms apply.

1.1 Ideas Fest is run by Ideas Forums Ltd, a company registered in England and Wales (company number 11428044), trading as Ideas Community, of Unit B Off Edge, Station Approach, Penarth, Wales, CF64 3EE ("we", "us", "our").

1.2 "You" means the person who places the order and agrees to the payment plan. If you buy for other people, you are responsible for every payment on the plan.

1.3 "Payment plan" means paying the total price of your order in monthly instalments rather than in one payment. "Instalment" means each individual payment. "Completion date" means the date by which your final instalment is taken, shown at checkout.

1.4 "Ticket" means an Ideas Fest 2027 pass for the two days of the festival, 8 and 9 September 2027 at Champneys, Tring.

2.1 Payment plans are available on all Ideas Fest 2027 passes, but only while at least two monthly instalments can be taken before the completion date. After that, tickets must be paid in full at checkout.

2.2 Payment plans are not available on orders containing items from more than one event in the same basket, or on orders containing store products, and may be limited to orders within a minimum and maximum value. Hotel rooms, glamping, trader pitches and partner packages are not covered by these terms.

2.3 You must pay by debit or credit card through our payment provider, Stripe. By choosing a payment plan, you authorise us to charge the card you use at checkout, or any card you later add, for each instalment on its due date, without asking you again each time.

2.4 We may withdraw or change the payment plan option for new orders at any time. This does not affect plans already agreed.

3.1 You can pay in up to six monthly instalments. Your first instalment is taken at checkout, and the rest are taken on the same date each month after that, with the final instalment taken on the completion date.

3.2 The number of instalments depends on when you book. Booking earlier means more, smaller instalments; booking later means fewer, larger ones. The total you pay is the same either way.

3.3 Your full schedule, including each amount and date, is shown at checkout and in your payment plan confirmation email. Please check it carefully.

3.4 The total price you pay is the ticket price at the time you book, plus the booking fee and VAT, split across your instalments. That price is fixed for you: it won't go up when ticket prices rise at later release stages, and it won't go down if prices are reduced.

3.5 We charge no interest and no extra fees for paying by instalments. The payment plan is not a loan and is not regulated credit, and we do not carry out credit checks.

3.6 We will email you a reminder before each instalment is due, and a receipt after each instalment is taken.

3.7 You must keep the card on your plan valid and with enough funds. If your card is replaced, lost or about to expire, update it from your order page, using the link in your payment plan emails, before your next instalment is due.

3.8 You can pay off your remaining balance early at any time from your order page, using the link in your payment plan emails. Your ticket is issued once the full balance is received.

4.1 Your ticket is issued and emailed to you only once your final instalment has been received in full. Until then, you hold a reserved place, not a ticket.

4.2 A reserved place does not give you entry to Ideas Fest. Without a valid ticket, you will not be admitted, and we cannot issue tickets at the gate against an unpaid balance.

4.3 Until your final instalment is received, you won't have access to Basecamp or other ticket holder benefits, including referral rewards. While your plan is up to date, you can still book on-site accommodation. If your plan is cancelled under clause 5, any accommodation booking is handled under its own terms.

4.4 Attendee names can be added or changed once your ticket is issued.

5.1 If an instalment fails, we will email you to say so, explain when we will try again, and tell you how to update your card. We will retry the payment automatically up to twice, three days apart. If those retries fail, the missed amount stays due, and we may also collect it with your next instalment.

5.2 You then have 14 days from the date of the failed instalment to bring your plan up to date by updating your card, paying the missed amount from your order page, or contacting us at fest@ideasforums.com.

5.3 If your plan is not brought up to date within those 14 days, or if your final instalment has not been received by the completion date, we may cancel your payment plan and release your reserved place. We will email you before we do this.

5.4 If we cancel your plan under clause 5.3, the instalments you have already paid are not refundable, in line with our no-refunds policy on Ideas Fest tickets.

5.5 If more than one instalment fails, or you ask us to, we may take the overdue amount together with your next instalment, or agree a revised date with you. Any change is only agreed once we confirm it to you in writing.

5.6 Please talk to us early if you are struggling to pay. We will always try to find a way to keep your place.

6.1 Ideas Fest tickets are non-refundable, and that includes tickets paid for by instalments. If you change your mind, can no longer attend, or stop paying, the instalments you have paid will not be refunded, except as set out in clause 7.

6.2 Because Ideas Fest takes place on specific dates, the 14-day cancellation period that applies to some online purchases does not apply to Ideas Fest tickets or payment plans.

6.3 Cancelling or stopping your card payments, or asking your bank to block or reverse them, does not cancel your order. If you do this, we may treat it as a failed payment under clause 5, and we may challenge any chargeback that conflicts with these terms.

6.4 If you can't come, you can't pass on a reserved place while your plan is running, but once your ticket is issued you can transfer it to someone else where the Ideas Fest ticket terms allow. You can also pay off your balance early (clause 3.8) to get your ticket sooner.

6.5 You can't move your payment plan to a different ticket type, a different event or a later year. If you'd like to upgrade, contact us and we'll tell you what's possible.

7.1 If we cancel Ideas Fest 2027, we will cancel any remaining instalments and refund everything you have paid, including the booking fee.

7.2 Changes to speakers, sessions, zones, the programme, partners or on-site facilities are part of running a festival. They are not a cancellation and do not entitle you to a refund or to stop paying.

7.3 We are not responsible for failures or delays caused by events outside our reasonable control, including extreme weather, venue restrictions or government action. Where this stops Ideas Fest going ahead, clause 7.1 applies.

8.1 Your payments are processed securely by Stripe through our ticketing provider, Ticket Tailor. We never see or store your full card details.

8.2 We use your details to manage your payment plan, send you payment and event emails, and deliver your ticket. We handle your information in line with our privacy policy at https://ideasfest.uk/privacy-policy.

9.1 By choosing to pay in instalments at checkout, you confirm you have read and accept these terms.

9.2 We may update these terms from time to time. Changes will not affect a payment plan already agreed, unless the law requires it or we tell you and you agree.

9.3 If any part of these terms is found to be unenforceable, the rest still applies.

9.4 Nothing in these terms affects your legal rights as a consumer.

9.5 These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.